Horizon Bot - Issues with dashboard & support tickets. – Incident details

Issues with dashboard & support tickets.

Resolved
Partial outage 20 %
Started about 1 month agoLasted 48 minutes

Affected

Website

Partial outage from 5:41 PM to 6:30 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Few services such as support tickets and the dashboard are facing issues, we are actively working on trying to identify the issue.