Duration: 2 hours

Affected Components: Website, ER:LC Integration, Live Updates / Socket.io, Discord Bot

Sep 26, 07:45:00 GMT+0
Identified - Horizon will be temporarily unavailable to **everyone** during the 2-hour maintenance window while we move our database and core services to new infrastructure. This migration brings faster response times across the CAD and bots, and gives us full control over our data and backups. All existing data (servers, units, calls, records, settings) is carried over. You don't need to do anything. We’ve scheduled this during a typically lower-traffic period, but some users may still be affected. Please avoid making changes in the CAD or through the bots shortly before the window starts, as anything submitted during the migration may not be saved..

Sep 26, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 26, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 49 minutes

Affected Components: Website

Sep 3, 17:42:28 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 3, 17:41:30 GMT+0
Investigating - > Few services such as support tickets and the dashboard are facing issues, we are actively working on trying to identify the issue. .

Sep 3, 17:46:25 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 3, 18:30:22 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 40 minutes

Affected Components: Website, ER:LC Integration, Live Updates / Socket.io, Discord Bot

Aug 27, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 27, 21:40:24 GMT+0
Completed - The scheduled maintenance has been **completed successfully**. All Horizon services are back online and operating normally. Thanks for your patience!.

Aug 27, 10:06:09 GMT+0
Identified - Horizon will be temporarily unavailable to **everyone** during the 2-hour maintenance window while we perform system maintenance and test our backup server failover. We’ve scheduled this during a typically lower-traffic period, but some users may still be affected..

Duration: 17 days, 4 hours and 12 minutes

Affected Components: Discord Bot

Aug 6, 06:16:30 GMT+0
Identified - We have identified the issue, and we are continuing to work on a fix for this incident..

Jul 31, 11:00:10 GMT+0
Investigating - We're currently investigating an issue affecting the autorank system. Some autorank commands are returning an **"Application did not respond"** error, while others may fail to execute or behave unexpectedly. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. In the meantime, we recommend avoiding the use of autorank commands until this issue has been resolved. .

Aug 17, 15:12:06 GMT+0
Resolved - This issue has been resolved..

Duration: 1 day and 37 minutes

Affected Components: Website

May 8, 10:52:46 GMT+0
Identified - We are continuing to work on a fix for this incident..

May 8, 10:53:23 GMT+0
Identified - We are still working on a fix for this issue..

May 9, 11:25:09 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 9, 11:29:46 GMT+0
Resolved - This incident has been resolved..